Hello ****,I would want to thank you for finding the time out of your respective quite fast paced day to jot down this critique, but I want to shed some light-weight on this Quite misleading assessment, You were being informed at enough time you known as us that we do not give selling prices over the cell phone, each and every household is plumbed in a different way and we have to evaluate each task to be able to give an accurate upfront quotation, Once the Licensed technician checked out the work you needed completed, You were given 3 alternatives at which time you advised the technician you experienced A different estimate for $600 above the cellphone, we educated you that we could not repair your issue for that cost and it absolutely was your option to watch for the Person who quoted you that price tag, you chose to go with us to fix your problem that working day for that upfront quoted price of $1797 (which was quoted in advance of any operate commenced, the operate did acquire for a longer period than predicted due to the way the past plumber did the perform, but we nevertheless trapped towards the quoted upfront selling price which you agreed to in advance of any perform was started off, undecided why your emailed bounced, we get pictures from clients on that same e-mail 30 periods a day, perhaps you typed the email tackle in Mistaken, the Workplace produced you knowledgeable if you termed to complain with regard to the arranged price once the get the job done was done which i was on holiday vacation, but i immediately returned your referred to as After i acquired back again, I attempted to handle the value issue with you, but you merely kept telling me about this quoted rate that you choose to acquired more than the cellular phone from a grasp plumber that didn't think about the operate, nor could he even do the function, so I suppose its really irrelevant what somebody that cant even do the do the job prices you over the cellphone, we delight ourselves on be open up and straightforward and upfront with our pricing and thats why we take some time to have a look at Each individual occupation and often give three selections and Enable The shopper know what the worth will be for each choice ahead of any perform begins, all of our costs are in creating so we are open up and trustworthy with every single buyer. once again thanks for finding the time to put in writing this overview.Many thanks,GregOwner at G&C Plumbing & Heating LLC
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